ROUND ROCK, Texas, March 23, 2023 /PRNewswire/ — Small and medium enterprise (SMB) leaders could view an in-house IT group as a luxurious. Nonetheless, IT is greater than buying just a few laptops and transport them to staff, particularly when setting the foundations for scaling a profitable enterprise. Fielding worker questions on expertise will be overwhelming, advert hoc fixes will be pricey surprises and worker downtime can have a big effect, particularly for smaller groups.
Dell Runs Your IT So You Can Run Your Enterprise
As companies develop, expertise wants usually comply with. SMB leaders typically ask: How can I predict or plan my IT finances? How can I exploit expertise to maintain my enterprise safe? How can I reply my staff’ technical questions with out investing hours digging by way of on-line tech boards? How can I handle all of this and not using a devoted headcount? Entrepreneurs and leaders should not have to decide on between driving enterprise progress or supporting the tech wants for his or her groups.
To assist companies with little or no IT sources, we’re introducing a easy, all-inclusive month-to-month subscription with no long-term dedication so prospects can shift day-to-day assist and PC administration to Dell and concentrate on their enterprise.
With the Dell APEX Managed Gadget Service subscription, extremely expert Dell expertise specialists can be accessible 24/7 and can work to assist hold units safer and up-to-date. They will deal with all components of {hardware} administration – from gadget arrange and software program implementation, to supporting with gadget encryption, platform and gadget safety, along with any {hardware} fixes. The provide accommodates a wealth of assist companies together with unintentional harm assisti and predictive problem detection. The subscription even options tech teaching for group members and entry to beneficial IT perception reviews outlining gadget well being, person expertise and suggestions.
Dell Turns into Your IT Division
As SMBs typically want to remain nimble and adaptable to exterior components, Dell APEX Managed Gadget Service is in the stores as a month-to-month subscription at $70 per gadget. This frees prospects from a prolonged dedication and ensures they’re by no means paying greater than they need to. So, whether or not the enterprise operates as a one-person powerhouse or is 300 staff robust and rising quick, the provide offers most flexibility for scaling.
“83% of small companies are prioritizing outsourcing their gadget, safety and general IT administration. On the similar time, 62% of small companies are growing their use of as-a-Service expertise adoption,” {industry} analyst Anurag Agrawal, founder and chief international analyst of Techaisle, lately commented. “With Dell APEX Managed Gadget Service, small companies have peace of thoughts understanding their IT wants are dealt with with Dell’s industry-leading IT administration and assist capabilities. From PC administration to gadget safety to knowledgeable Dell assist, all in a versatile month-to-month subscription, this latest addition to the Dell APEX lineup delivers the speedy worth small companies have to concentrate on rising their enterprise, not managing IT.”
Dell APEX Managed Gadget Service at Work
Final 12 months, leaders from Trident Proposal Administration have been on the lookout for a managed IT answer to assist their rising enterprise. The California-based consulting agency helps purchasers determine alternatives and put together proposals for federal authorities contracts. For years, group members needed to depend on consumer-grade e-mail accounts, consumer issued property or stand-alone units working and not using a managed enterprise.
With eight full-time staff and 30 freelancers, together with two situated internationally, Trident wanted to discover a complete answer for a safe, managed system. They spent greater than 120 hours reviewing the web sites of PC retailers and managed service suppliers to supply units and tech assist companies. After six months, they nonetheless hadn’t discovered an answer – till they related with a Dell consultant. Trident Proposal Administration was a really perfect candidate for Dell’s pilot program. The pilot ran for a 12 months and helped Dell to garner necessary suggestions from a number of prospects, spanning a complete of greater than 200 finish customers.
“We had been trying to step up our IT recreation, replace our units and think about cyber safety greatest practices for some time, however we could not discover a managed service supplier with the capabilities of supporting a small enterprise like ours,” explains Ben Galendez, Trident’s IT supervisor and a seize and proposal supervisor. “The Dell pilot was nice – we managed emigrate our group to new units and having a direct line to IT specialists has saved us a number of time and prevented complications.”
Dell supplied IT help to assist Trident implement a safe inside collaboration website, standardized licensing and extra.
“Every time I’ve a query, whether or not it is about safety, software program or a tool, I can contact Dell, they usually’ll present solutions,” provides Galendez. “It is reassuring to have a big, respected model like Dell meet all our expertise wants – a one-stop-shop expertise. We’re a small however mighty group, however we’re not expertise specialists. It is actually a no brainer for us to outsource our helpdesk with the Dell APEX Managed Gadget Service subscription.”
Study Extra About Dell APEX for Companies of All Sizes
Dell APEX Managed Gadget Service is out there to U.S. prospects by way of Dell gross sales representatives or on Dell.com together with the acquisition or lease of the most recent Dell industrial PCs.
Dell APEX Managed Gadget Service is simply one of many methods Dell helps to simplify the way forward for work whereas growing IT agility and management for patrons. The Dell APEX portfolio lets prospects effortlessly scale to fulfill ever-changing IT calls for – from consumer units to the cloud – whereas specializing in enterprise outcomes. We proceed to increase our APEX options to supply final flexibility for companies of all sizes to spend money on trendy lifecycle options. Study extra about Dell Applied sciences APEX.
For extra data: To study extra about Dell APEX Managed Gadget Service and our newest industrial merchandise, take a look at our full press package.
i Unintended Harm Service excludes theft, loss, and harm as a consequence of fireplace, flood or different acts of nature, or intentional harm. Buyer should return broken unit. Restrict of 1 certified incident per contract 12 months. See dell.com/servicecontracts
SOURCE Dell Applied sciences
